Terms and conditions

Welcome to Payszone. These Terms and Conditions govern your access to and use of the services provided by Payszone Ltd., including any associated websites, APIs, platforms, or technologies. By using our Services, you agree to be bound by these Terms. If you do not accept these Terms, you must immediately discontinue use of the Services.

Payszone is a Payment Service Provider specializing in high-risk industries, offering secure transaction processing and merchant support. All users must undergo a strict onboarding and compliance process. Use of our Services is permitted only for lawful business purposes. By registering for or using our Services, you represent that you are at least 18 years old, have the authority to bind the business entity you represent, and will comply with all applicable local and international laws, including anti-money laundering (AML) and counter-terrorist financing (CTF) regulations.

As a high-risk PSP, Payszone reserves the right to assess, monitor, and manage transaction and operational risks continuously. We do not guarantee uninterrupted access to the Services and may limit or suspend use where risk thresholds are exceeded, or suspicious activity is detected. Merchants must be transparent about their business activities and may not use the platform for any illegal or restricted purposes, including the sale or facilitation of unlicensed pharmaceuticals, illegal gambling, counterfeit products, money laundering operations, unregulated investment schemes, or adult content involving minors or non-consensual material.

Users are responsible for providing accurate, up-to-date information and maintaining the confidentiality of their account credentials. Payszone may request ongoing documentation to verify business legitimacy. Transaction fees, reserves, rolling reserves, and settlement terms are determined by the individual merchant agreement and may vary depending on transaction volume, risk category, and jurisdiction. Chargebacks, fraud, and excessive refund rates may result in delayed settlements, account reviews, or additional reserve requirements.

Payszone maintains a zero-tolerance policy toward fraud, abuse, or regulatory violations. We may suspend or terminate any account without notice if we detect behavior that jeopardizes the integrity of our platform, violates these Terms, or exposes us or our banking partners to legal or reputational risks. Merchants are solely responsible for resolving any chargebacks or disputes, and Payszone reserves the right to deduct associated fees from settlements.

All data collected during onboarding or account use is handled in accordance with our Privacy Policy. By using our Services, you consent to the processing of your data as described there.

Payszone’s liability is limited to the maximum extent permitted by law. We are not liable for any indirect, incidental, special, or consequential damages resulting from your use of or inability to use our Services, including losses of profit, revenue, or data. You agree to indemnify and hold Payszone harmless from any claims, damages, or expenses arising from your use of the Services or breach of these Terms.

We reserve the right to modify or update these Terms at any time without prior notice. Continued use of the Services following any such changes constitutes acceptance of the revised Terms.